Heaven Sent Cosmetics

Our Company Policies

Low price Guarantee

It is our commitment to provide you with the best value, at the best price, We value your business and strive to keep our price low, and save you money.

BRINGING THE BEST TO EVERYON WE TOUCH.

This website is protected.

Please let me inform you that all clients that purchase products over 300tt dollars will be entitle for free shipping in Trinidad and Tobago.

Please not that purchases under 300tt in Trinidad and Tobago will be entitle to pay a delivery fee of 15tt and upwards depending on your location .

Once payment is received on orders all delivery   within Trinidad and Tobago will take 1-2 days to process and shipped.

All our  International orders are delivered within 10-21 days once payment is received.

All our international shipping is done with DHL

Sorry we don’t offer refunds to any client  international and locally if you provide  an incorrect or incomplete address at checkout, we wont take responsibility for shipping costs, how ever we are able to replace damaged product that occur in transit.

Please contact us via email of your damage item and we will get back to you as soon as possible.

How do I return an item if it is damaged ?

Brushed can be returned if unused or unopened , all products must be in original packaging. please note that there is a 15% restocking fee on returned brushes.

All sales are final at this time due to the nature of our products we are unable to accept returned  .

We do ensure that  all our palettes are packaged efficiently to minimized the chance of damages that may occur in transit.

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This online privacy policy applies only to information collected through our website and not to information collected  offline.

What information do we collect?
 
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
We collect user content such as your communications with us and any other content you provide (including photographs, videos, reviews, articles, survey responses, and comments).
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
 
How do we use your information?
 
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
To market and advertise, such as to send you marketing and advertising materials via postal mail, text message or email, and to show you advertisements for products and/or services tailored to your interests on social media and other websites.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
 

 

Free Delivery to all locations within Trinidad & Tobago with orders over $300.